FC2017 Wrap-Up

Hello travelers! I hope you had a wonderful excursion to Further Confusion 2017, and I would like to offer a big THANK YOU to our attendees, presenters, DJs, vendors, and most of all our volunteer staff for making this an unforgettable convention year.

We are especially proud to share that our convention has filled up all available bookings at our host venues, the San Jose Marriott, the Hilton San Jose, and the Hyatt Place San Jose/Downtown hotel. With a preliminary total of 3,515 registrants, we remain a hotel-block-limited convention, and with the success at the Hyatt Place we are working to expand the block further in this coming year.

I would also like to thank you all for being exemplary guests this year. I am proud to pass along from both FLARE and our hosts at Team San Jose that this has been the best year ever in terms of conduct and behavior, and that this excellent standard has opened new doors for us with future years.

Above all, we would like to thank you for the wonderful work you have done to support Nine Lives Foundation. Between registration donations, our Fancy Friday event, our Charity Auction, auctioned art at the end of FC:U, our Foxes & Peppers 18+ show, our donation cans’ total, and a gift from our parent organization AAE, we are able to pass along over $22,000 in total to this year’s charity. Please stay tuned for a refined total as we count last-minute donations and close this year’s books.

smurf-wanda-wrap-upPictures of Smurf and Wanda courtesy Nine Lives Foundation. Gift art by staff artist Grey White, presented at FC:U.

Preliminary totals:

  • Art Show sales: $33,864.97
  • Charity auction (excluding FC:U): $6,055
  • Charity total: over $22,000
  • Registered participants: 3,515
  • Fursuit parade: 685

This year has been quite an adventure in the new space, full of new deals, plans, and lessons learned. As with all of our other years, we are very happy to have feedback about FC2017 so we can improve and deliver an even better experience in FC2018. If you have feedback for us, please send it along at feedback@furtherconfusion.org or our Feedback forum on the FC Discourse Forums. This coming year we are especially looking forward to refining our Art Show and Fursuit Parade, and welcome feedback for specific ways that we can make these offerings better than ever. If you are interested in being a volunteer for Further Confusion 2018, please email info@furtherconfusion.org as we turn over our HR systems for next year.

We expect our Fursuit Parade, photoshoot, and group photos to be posted to dragonscales.net across the next few weeks. We will post to our Twitter account @furcon as soon as they are available. Many thanks to the Dragonscales crew for being our official photographers!

Finally, we are happy to announce details about our 2018 convention year! Our chair Roux is proud to announce our theme for next FC, Furtastic Beasts at Further Confusion. Join us for a magical romp through 1920s America!

furtastic-beasts-small

Thank you for being a part of our community, and we hope to see you at FC2018!

Cheers,

Jeff Bowman (Dax)
Further Confusion 2017 Chairman

Dealer Security Incident

Hello Further Confusion Attendees.

A minor security incident occurred at Further Confusion on Saturday night around 9:45pm. An unknown person gained access to our locked Dealer’s Room West (San Jose Convention Center LL21BCD, adjacent to Con Ops) through a mechanical failure in a convention center airwall. Based on Further Confusion’s security camera records, we have identified a small number of dealers that may have had some items stolen, with one dealer confirmed. We are aware of only two items stolen: a fursuit head and a balaclava.

To the best of our knowledge, the suspect is not an attendee. The suspect was seen in convention center camera footage as leaving the convention center immediately after the incident.

We have worked with the known-affected dealer to file a police report, and are issuing emails to all dealers informing them of whether they are thought to be affected. We will be working to support our dealer community as we amend the police report and work with the San Jose Convention Center and their security and insurance teams. In the meantime, we have posted a dedicated FLARE staff member to watch the space, and the San Jose Convention Center is also working to provide overnight security.

This is a very serious issue, and we apologize that this breach in security has affected our FC community. We thank you all for bearing with us as we take care of our dealers and make the best of this situation.

Thank you,

The FC Executive Team

Managing your Pre-Registration

Greetings travelers!

As we speed closer to our convention destination, we want to ensure everyone has a ticket to ride! Here’s how to check if you’ve pre-registered for FurCon 2017, and how to edit your details or upgrade your membership:

  1. Check your inbox(es): Registration confirmation emails are sent from “noreply@regfox.com“. Otherwise, head over to our Registration page to get squared away before the convention!
  2. To edit an existing registration, Claim your account: use either the “Access my account” link in your confirmation email, or the “Manage my Registration” link located on the Registration page to enter the RegFox self-service portal. If this is your first time seeing this page, you’ll want to click “Claim my Account” to assign a password to your account.
    email
    How the link will display in your registration confirmation email

    The RegFox account gateway
    The RegFox account gateway
  3. Manage your details: once you have an account, you’ll be able to edit your registration details, including your badge text, and personal information. You can also upgrade your membership here to the Sponsor or Super-Sponsor level, and pay the balance owed.
    After clicking the “Registrations” tab in the top center
    A page will display all Registrants associated with your account. Click “Edit” to update your information.

    Membership upgraded to Super-Sponsor, and badge text updated. Success!

If you need any assistance at all managing your registration, please don’t hesitate to reach out to registration@furcon.org. See you in a few short weeks!!

Dealer Room layouts now available

Greetings to all our artists and vendors! The preliminary seating charts have now been posted on our Dealer Maps page.

2017_dealer_placement_map

Please check your email (and Spam and Promotions tab, just in case) for additional details and action items to ensure a smooth check-in and setup in our new space.

Don’t hesitate to reach out to dealers@furtherconfusion.org with any questions!

Happy Holidays!
-FC Dealer Room volunteers

End of November news round up!

We are just over a month out now from FC 2017! We are wrapping up the final planning steps now for our new space layout and schedules. Here’s a brief update on events/signups closings soon, general reminders, and announcements:

Remember that Pre-Registration ends on December 31st. Avoid that wait in the at con line and register early! http://www.furtherconfusion.org/register/

Art show:  Interested in possibly selling something you’ve made? We’re accepting reservations for flat art panels and 3D art table spaces as long as space is available. You can find out more and reserve a space at http://www.furcon.org/artshow

Conbook submissions are closing today! Have any art, stories, or poetry you’d like to submit for everyone to see in this year’s convention book? Just send it to conbook@furtherconfusion.org  Please check out for more details http://www.furtherconfusion.org/conbook. If you need any special cosiderations in your submission or date extentions please contact us.

FC Masquerade: looking for fursuit makers of all levels to be judges. Contact programming@furtherconfusion.org

Staff Meeting: Further Confusion’s December Planning meeting is Saturday Decemeber the 17th in the Hilton San Carlos Room at 1:00pm. http://www.furtherconfusion.org/volunteer/

Stay tuned for more updates soon!

Marriott Rate Correction

Good Morning!

At the beginning of this month, we uncovered some incorrect room rates published in the 3rd party booking system we use to reserve Further Confusion hotel rooms; the listed rate did not match our contracts or our website. At the time, we believed only rooms in the Hilton San Jose were affected, but this weekend we came across further discrepancies affecting the San Jose Marriott.

Our Hotel team has been working closely with our 3rd party booking vendor, and have at this time combed through our contracts to ensure no further discrepancies. Anyone with an affected reservation will have received an email about a reservation modification, which will reflect the correct room rates as published on our hotel page.

We sincerely apologize to our attendees for any inconvenience this may cause. We are looking deeply into how this problem occurred, and are committed to ensuring it doesn’t repeat itself in future years. If you have any questions, comments, or concerns, you can reach our Hotel team directly at hotel@furtherconfuson.org

Thank you for your continued understanding. We look forward to seeing you in January!

Hilton Rate Discrepancy

To our attendees,

As many of you have noticed, we had a rate discrepancy in our Hilton room block. Our contracted rate for the Hilton is $139/night (before taxes), as listed on the hotel page at our website. Unfortunately, when the block was set up a clerical error incorrectly caused the price on our booking service to be $132/night. The discrepancy has been corrected, and the booking website now reflects the correct price. An email went out this morning to everyone who already booked at the Hilton, informing them of the change.

To give you some clarity into how the error occurred, here is a brief explanation of how our booking system works:

There is an intermediate service, called Passkey, between ourselves and the hotels to manage our room blocks. Early in the year, we set up contracts with the hotels for a number of rooms, which are then entered into Passkey. This enables us to have a booking website from which attendees can book at any of our contracted hotels, making the booking process much smoother. The reservations created in Passkey stay there for much of the year, unseen by the hotels themselves until the room block closes. At that time, the reservations are transferred to each hotel’s own system.

The error we experienced with pricing occurred when our Passkey booking website was being generated; the price for the Hilton rooms was incorrectly set for $7/night less than it should have been. Because Passkey is not managed directly by Further Confusion or by the hotels themselves, the error went unnoticed for some time. Further Confusion was informed directly of the error yesterday afternoon, as was our event manager at the Hilton. We would like to offer our sincerest apologies for any difficulties the correction may have caused. If you have any questions or concerns, our hotel team is reachable via hotel@furtherconfusion.org.

Thank you for your understanding. We look forward to seeing you in January!