Reservations
Fairmont San Jose
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| Note: You must already have a reservation to request a room on either the Fursuit or Party floors. |
The Sainte Claire
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Hotel FAQ
More information can be found in the Hotel FAQ below. If you don't find the answer to your question, or for any further assistance, please contact .
Table of Contents (Links to individual questions)- Is there a map of the San Jose Fairmont?
- How do I obtain a room reservation for Further Confusion 2011?
- What nights are the Further Confusion rates available at the Fairmont?
- Is it true the hotel no longer offers smoking rooms?
- How do I obtain a room on the Fursuit Floor?
- How do I obtain a Deluxe room in the South Tower?
- How do I obtain a One Bedroom Suite?
- How do I obtain a room on the Party Floor?
- How do I obtain a Room in a Quiet Section of the Hotel?
- I want to make sure that I get two beds in my room when I arrive at the hotel this year!
- Will there be an overflow hotel/motel set up for attendees of Further Confusion?
- Can I bring live animals to Further Confusion with me?
- What kind of amenities are available in the guest rooms?
- Is there shuttle service between San Jose International Airport and the hotel?
- What is the charge for parking at the Fairmont San Jose ?
- Are there any other parking options in the area?
- Is there any deadline for making special hotel requests?
- Can we put any signs/posters on our door?
- I was able to book some rooms at the con rate and another at full rate, will you be able to convert them to the con rate?
- Will you have a waiting list for regular rooms at the hotel?
- Can I sleep in my car/truck/camper at the Fairmont Hotel?
- How am I charged by the hotel if I use a debit card when I check in?
- Will the hotel put a hold on my checking account if I use a debit card for my reservation?
- How will the hotel charges accrue during my stay if I use a debit card for my reservation?
Is there a map of the San Jose Fairmont?
Yes, maps are available on the "Hotel Layout" page.
How do I obtain a room reservation for Further Confusion 2011?
- Hotel Address : 170 South Market Street, San Jose, CA 95113
- To make a reservation online: Via the Fairmont's Online Reservation form
- To make a reservation by phone: Call +1.800.346.5550
- Our Group/Convention code: Further Confusion 2011
What nights are the Further Confusion rates available at the Fairmont?
This year, rooms are available at the convention rate from Tuesday January 11th through to Wednesday January 19th, 2011. (The dates of the Convention are Thursday January 13th to Monday January 17th, 2011)
Is it true the hotel no longer offers smoking rooms?
The entire hotel is non-smoking. Designated smoking areas are available outside of the building.
How do I obtain a room on the Fursuit Floor?
We are sorry, but the Fursuit Floors have sold out. We are not
maintaining a waiting list for rooms on the Fursuit Floors.
How do I obtain a Deluxe room in the South Tower?
You may select this room type at the time of reservation. However, by requesting this room you will have to pay an additional fee. You may automatically be assigned to the South Tower at no additional charge, but there is no guarantee.
How do I obtain a One Bedroom Suite?
You may select this room type at the time of reservation. Rate is $223 per night, plus taxes.
How do I obtain a room on the Party Floor?
To request a room on the Party Floor you must fill out the web request form.
You must supply all data requested including your Fairmont Hotel reservation number.
If you have any questions send an email to . All requests will be filled in the order they are received.
How do I obtain a Room in a Quiet Section of the Hotel?
You can request this in the notes section of the online registration form, or by asking the operator if you make your reservation by phone.
I want to make sure that I get two beds in my room when I arrive at the hotel this year!
Make sure to select this room type at the time of reservation. Rooms with two beds will go quickly, so make your reservations early. A limited number of rollaways will be available for rooms with one King or one Queen sized bed for a cost of $25. These will also go early, so please make your reservation as soon as possible.
Will there be an overflow hotel/motel set up for attendees of Further Confusion?
An overflow hotel will be announced when necessary. All overflow hotels will be within short walking distance from the Fairmont.
Can I bring live animals to Further Confusion with me?
The hotel is dog/cat friendly and welcomes up to two pets per room. Each dog must weigh less than 70 pounds and must not be left unattended at any time. Additionally, fee of $75.00 will be required and any damages done to the room will result in additional charges. No pets are allowed in the food & beverage outlets due to health regulations. Service animals are not "pets" and as such are excluded from cleaning charges and food & beverage outlet restrictions.
What kind of amenities are available in the guest rooms?
All guest rooms at The Fairmont San Jose offer the following amenities:
- Air conditioning with individual climate control
- Alarm clock-radio
- Bathrobes
- Cable television with in-room pay movies which enables guests to watch newly released blockbuster movies, view their account balance and check-out from their room
- Iron and ironing board
- Mini-bar (automated)
- In-Room Coffee Makers
- Bathroom Amenities
- Bath scale
- Hair dryer
- Separate walk-in shower and tub
- Telephone (multi-line) with voice-mail
- Computer data port
- High Speed Internet access ($13.95 USD / day- Complimentary for Fairmont President's Club Members)
- Work Desk
- Connecting rooms
- Crib
- Fax machines
- In-room safes (South Tower rooms only)
- Mini-refrigerator ($25 USD per day)
- Rollaway beds ($25 USD per day) *Can only be used in rooms with one normal bed*
- Windows that open to the outside (Main Building rooms only)
Is there shuttle service between San Jose International Airport and the hotel?
There are NO FREE shuttles from the airport, but there are shuttle services available. Here are some:
- SuperShuttle - 1.800.258.3826
- VIP Airport Shuttle - 1.408.986.6000
- S&E Bay Airport Shuttle - 1.800.548.4664 / 1.408.225.4444
What is the charge for parking at the Fairmont San Jose ?
The Fairmont San Jose offers valet parking for a limited number of vehicles. The current cost is $26.00 for overnight valet parking; parking rates are subject to change without notice.
Are there any other parking options in the area?
There are several other lots and garages in close proximity to the hotel that may be a less expensive option. These lots and garages are not affiliated with the Fairmont San Jose. Please visit the Downtown San Jose Parking Map, as well as our own page on Parking for more information.
Is there any deadline for making special hotel requests?
Requests are granted on a first come, first served basis. Please make any special requests as soon as possible.
Can we put any signs/posters on our door?
Room signs may be affixed to hotel room doors so long as they are PG or less in rating and so long as they are affixed using the approved Scotch-Blue Painter's Tape. You can obtain this kind of tape from any Office Supply store or (in an emergency) Convention Operations.
I was able to book some rooms at the con rate and another at full rate, will you be able to convert them to the con rate.
No, this will not be possible. Please book your reservation as soon as possible within the block to get the Con rate.
Will you have a waiting list for regular rooms at the hotel?
A waiting list will not be available.
Can I sleep in my car/truck/camper at the Fairmont Hotel?
No, this is not allowed.
Using a debit card - charges and holds
Debit cards work very differently than credit cards, and could result in you being unable to access funds in your checking account, both during the convention and until up to 7 - 10 business days after the convention. For the most accurate information, please call the hotel directly at 1.800.346.5550. Please see our forum post for more information on this subject.
If you have any questions, comments please feel free to contact our Hotel Liaison at .